Can't install application

Comments

4 comments

  • Dhemras

    I'm having the same problem.  I can't imagine why.  I have Windows 10.  It's driving me nuts.

    0
    Comment actions Permalink
  • FullHavels

    Same issue, would it help if i gave the log?

     

    0
    Comment actions Permalink
  • Tyrany

    same, Id love to use it. somehow my brother can use it but I cant on my own computer. something internal in the company happen?

    0
    Comment actions Permalink
  • Dhemras

    I heard from Discord; this is what they sent me.  The PTB link worked like a charm for me!

    John Andrei (Discord)

    Apr 8, 23:52 PDT

    Hey Jsterrantino,

    Thanks for reaching out! I'm so sorry to hear that you're having difficulties installing and downloading Discord. No worries, I got you!

    As a first step, can you try restarting your PC and then try reinstalling Discord by following the steps found in this article? https://support.discordapp.com/hc/en-us/articles/209099387

    Make sure you double-check those AppData folders shown in the article, otherwise it may cause some issues during the installation process! Additionally, could you try temporarily disabling your firewall and antivirus? Sometimes, they get in the way during the installation.

    If reinstalling didn't help, could you try these versions of the desktop client to see if it helps?

    PTB: https://discordapp.com/api/download/ptb?platform=win
    Canary: https://discordapp.com/api/download/canary?platform=win
    0
    Comment actions Permalink

Please sign in to leave a comment.